Privacy Policy

At orythaventino, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you engage with our business finance education services.

Last updated: March 15, 2025

Information We Collect

We collect information that you provide directly to us, as well as information that we gather automatically when you use our services. This helps us deliver personalised education and support for your business finance journey.

Personal Information You Provide

  • Name, email address, and phone number when you enquire about our courses
  • Business information including company name, industry, and current challenges
  • Educational background and professional experience relevant to finance
  • Payment information when enrolling in our programmes
  • Communication preferences and course interests
Data Type Purpose Retention Period
Contact Details Course communication and support 7 years after last contact
Business Information Personalised course recommendations 5 years after course completion
Payment Data Transaction processing and records 7 years for tax purposes
Learning Progress Course delivery and certification Permanently (for certification purposes)
Automatic Information Collection: We collect technical information such as IP address, browser type, device information, and website usage patterns. This data helps us improve our online learning platform and ensure compatibility across different devices.

How We Use Your Information

Your information helps us provide effective business finance education tailored to your needs. We never sell your personal data to third parties, and we only use it for legitimate educational and business purposes.

Primary Uses

  • Delivering course content and educational materials
  • Providing personalised learning recommendations based on your business goals
  • Processing enrollments and managing your learning journey
  • Sending relevant updates about new courses or finance industry developments
  • Improving our educational content based on student feedback and progress

Communication Purposes

We use your contact information to send course-related communications, including pre-course preparation materials, schedule updates, and post-course resources. You can opt out of marketing communications at any time while still receiving essential course information.

Legal Basis (Australian Privacy Principles): We process your personal information under consent (when you sign up for courses), legitimate interests (improving our services), and legal obligations (maintaining educational records and tax documentation).

Data Sharing and Disclosure

We maintain strict controls over who can access your personal information. We only share data with trusted partners who help us deliver our educational services, and never for marketing purposes by third parties.

Service Providers

We work with carefully selected service providers who help us operate our business:

  • Learning Management System: For hosting course content and tracking progress
  • Payment Processors: For secure transaction handling (they don't store your payment details)
  • Email Service Providers: For sending course communications and updates
  • Cloud Storage Services: For securely storing course materials and student records

Legal Disclosures

We may disclose personal information when required by Australian law, including:

  • Compliance with court orders or legal proceedings
  • Cooperation with law enforcement investigations
  • Meeting regulatory requirements for educational institutions
  • Protecting the rights and safety of our students and staff
International Transfers: Some of our service providers may store data overseas (primarily in USA and EU). We ensure these transfers comply with Australian privacy laws and include appropriate safeguards to protect your information.

Your Privacy Rights

Under Australian privacy legislation, you have several important rights regarding your personal information. We make it straightforward for you to exercise these rights.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually in a readable electronic format.

Correction Rights

Ask us to correct any inaccurate or incomplete personal information. We'll update our records promptly and notify relevant third parties if necessary.

Erasure Requests

Request deletion of your personal data, subject to legal requirements for educational records and tax documentation that we must retain.

Processing Restrictions

Limit how we use your information for marketing purposes while still receiving essential course-related communications.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider if desired.

Complaint Rights

Lodge complaints with us directly or with the Office of the Australian Information Commissioner if you're concerned about our privacy practices.

How to Exercise Your Rights: Contact us at info@orythaventino.com with your request. We'll verify your identity and respond within the timeframes required by Australian privacy law. There's no charge for most requests, though we may charge reasonable fees for excessive or repetitive requests.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our approach combines technical, physical, and administrative safeguards.

Encryption

All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest using industry-standard protocols.

Access Controls

Strict role-based access ensures only authorised personnel can view your information, with regular access reviews.

Monitoring

Continuous security monitoring and logging help us detect and respond to any suspicious activity quickly.

Physical Security

Our Auburn office maintains secure premises with controlled access, surveillance systems, and locked storage for any physical documents. All staff undergo security awareness training and sign confidentiality agreements.

Incident Response

In the unlikely event of a data breach, we have procedures to contain the incident, assess the impact, and notify affected individuals and relevant authorities as required by Australian privacy laws. We'll provide clear information about what happened and what we're doing about it.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. You have control over most cookies through your browser settings.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality, including secure areas and shopping cart features
  • Analytics Cookies: Help us understand website traffic and user behaviour to improve our services
  • Preference Cookies: Remember your settings and choices to personalise your experience
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
Managing Cookies: You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. We use Google Analytics with IP anonymisation enabled to respect your privacy while gathering useful insights.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes we collected it, or as required by Australian law. Different types of information have different retention periods based on legal requirements and business needs.

Retention Schedules

  • Course Enquiries: 2 years if you don't enroll, to follow up on your interests appropriately
  • Student Records: 7 years after course completion for certification and reference purposes
  • Financial Records: 7 years as required by Australian taxation law
  • Marketing Communications: Until you unsubscribe or after 3 years of inactivity
  • Website Analytics: 26 months through Google Analytics, then automatically deleted

Secure Deletion Process

When we delete your information, we use secure deletion methods that make data unrecoverable. This includes overwriting digital storage and physically destroying any paper records. We maintain logs of deletion activities for audit purposes.

Children's Privacy

Our business finance courses are designed for adults in professional settings. We don't knowingly collect personal information from anyone under 18 years of age. If we discover we've collected information from a minor, we'll delete it promptly.

Age Verification: Our enrollment process includes age verification. If you're under 18 and interested in business finance education, please have a parent or guardian contact us to discuss appropriate options.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, and industry standards. We'll notify you of significant changes through email or prominent notices on our website.

Notification Process

  • Minor updates (clarifications, contact details): Posted on website with updated date
  • Significant changes (new data uses, sharing practices): Email notification to all active students and enquirers
  • Major policy overhauls: 30 days advance notice with explanation of changes

Your continued use of our services after policy changes indicates acceptance of the updated terms. If you disagree with changes, please contact us to discuss your options, which may include data deletion.

Contact Us About Privacy

Privacy Officer: orythaventino Education Services
Address: 56 Auburn Rd, Auburn NSW 2144, Australia
Phone: +61 89 399 7562
Email: info@orythaventino.com

We're committed to addressing your privacy concerns promptly and thoroughly. Our privacy officer responds to all enquiries within 5 business days and will work with you to resolve any issues.